REFUND POLICY
Last updated: July 1, 2026
We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.
You can return your bra even if you've worn it. No forms. No restocking fees.
HOW TO START A RETURN
Email us at contact@wearlull.com with your order number. We will confirm your return and share the return instructions.
Returns are shipped to our returns address:
9461 Charleville Blvd, Suite 502
Beverly Hills, CA 90212, United States
Please include a note with your order number inside the package, and reply to us with your return tracking number once it has shipped so we can watch for it on our end.
Items sent back to us without first requesting a return will not be accepted.
DAMAGES AND ISSUES
Please inspect your order on arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item or wrong size. We will evaluate the issue and make it right.
If your item arrives with a manufacturing defect, we will replace it free of charge or issue a full refund. Your choice.
EXCHANGES
Need a different size or color? Contact us first, then return your item through the process above. Once we receive it, we will ship your replacement at no extra cost.
NON-RETURNABLE ITEMS
The following are not eligible for refund:
- Returns requested more than 30 days after delivery
- Items with visible damage caused by misuse or improper care
- Gift cards
- Bulk wholesale orders (contact us for separate terms)
EUROPEAN UNION 14-DAY COOLING-OFF PERIOD
If your order ships to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. This is in addition to our 30-day return window. The same return process described above applies.
REFUNDS
We will notify you once we have received and inspected your return. If approved, the refund will go back to your original payment method within 10 business days. Please note your bank or card issuer may take additional time to post the refund.
If more than 15 business days have passed since we approved your refund and you have not received it, email us at contact@wearlull.com.
CONTACT
For any questions about returns or refunds, email us at contact@wearlull.com.